Privacy Policy

We collect information you provide directly to us, including: • Account information: name, email address, phone number, and password when you register. • Business information: business name, address, category, operating hours, photos, and contact details when you register a business. • Profile information: profile picture, preferences, and other information you choose to add. • Transaction data: booking history, payment information (processed securely through our payment partners — we do not store card numbers). • Communications: messages you send us, reviews you post, and support requests. We also collect information automatically when you use our services: • Device information: device type, operating system, browser type, and unique device identifiers. • Usage data: pages visited, features used, search queries, click patterns, and time spent. • Location data: approximate location based on IP address, and precise GPS location when you grant permission in our mobile app. • Cookies and similar tracking technologies: to remember your preferences and improve your experience.

We use the information we collect to: • Provide, maintain, and improve our services. • Process registrations, bookings, and transactions. • Send transactional notifications: booking confirmations, reminders, and alerts. • Send marketing communications (you can opt out at any time). • Personalise your experience: show relevant businesses based on your location and preferences. • Verify business listings through our KYC process. • Detect and prevent fraud, abuse, and security incidents. • Comply with legal obligations. • Respond to your questions and support requests. • Analyse usage trends and improve our platform.

We do not sell your personal information to third parties. We may share your information in the following circumstances: With businesses you interact with: when you make a booking or contact a business, we share relevant details (name, phone number) with that business to fulfil your request. With service providers: we work with trusted third-party companies that help us operate our platform, including cloud hosting, payment processing, email delivery, analytics, and customer support. These providers access information only as necessary to perform their services. For legal reasons: we may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect rights, property, or safety. Business transfers: if LocalHint is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With your consent: we may share information in other circumstances with your explicit consent.

Your data is stored on secure servers hosted in India and protected by industry-standard security measures including: • Encryption in transit (TLS/HTTPS) and at rest. • Access controls limiting who can view your data. • Regular security audits and vulnerability assessments. • Two-factor authentication for admin access. While we implement robust security practices, no system is perfectly secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorised access to your account.

You have the following rights regarding your personal data: Access: request a copy of the personal data we hold about you. Correction: update or correct inaccurate information in your account settings or by contacting us. Deletion: request deletion of your account and associated data. Note that some data may be retained for legal or legitimate business purposes. Opt-out of marketing: unsubscribe from marketing emails via the link in any email, or through account settings. Location permissions: you can revoke location access at any time through your device settings. Data portability: request an export of your data in a machine-readable format. To exercise these rights, contact us at privacy@localhint.in.

We use cookies and similar technologies to: • Keep you logged in across sessions. • Remember your preferences (city, category filters, etc.). • Analyse traffic and usage patterns. • Serve relevant content and ads. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website. We use Google Analytics to understand how visitors use our site — you can opt out using Google's opt-out browser add-on.

LocalHint is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Our platform may contain links to third-party websites, business profiles with external websites, and social media platforms. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of LocalHint after changes are posted constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page reflects when the policy was last revised.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Privacy Team: Email: privacy@localhint.in Address: LocalHint, [Registered Office Address], India We will respond to your request within 30 days.